Automobile Dealership Executives

As a retained executive search firm, we specialize in identifying and placing top-tier talent for automobile dealerships, including confidential searches for exempt-level employees. Our expertise spans the full spectrum of leadership roles within a dealership, ensuring that we connect you with professionals who drive success. Below is an overview of the key leadership positions and their responsibilities within the chain of command at an automobile dealership.

Typical Modified Chain of Command in an Automobile Dealership

Dealer Principal / Owner
The Dealer Principal or Owner holds the highest authority within the dealership. This individual is responsible for overseeing overall operations, ensuring profitability, and making strategic decisions to guide the business. In some cases, this role may be shared by co-owners or multiple principals.

General Manager (GM)
Reporting directly to the Dealer Principal, the General Manager is responsible for overseeing the dealership’s day-to-day operations. This role involves overseeing department heads, driving profitability, and ensuring customer satisfaction across all areas of the business.

Department Leadership Roles

Each department within the dealership is led by a manager who reports to the General Manager. These roles are critical to the dealership’s success and include:

• Sales Manager, Business Development, and VP of Sales
  Responsible for leading the sales team, setting performance goals, and ensuring customer satisfaction in vehicle sales. In larger dealerships, separate managers may oversee new and used car sales.
• Finance and Insurance (F&I) Manager
  Manages vehicle financing, insurance products, and extended warranties, ensuring a seamless and profitable customer experience.
• Service Manager
  Oversees the service department, including technicians and service advisors, to ensure high-quality maintenance and repair services.
• Parts Manager
  Leads the parts department, ensuring efficient operations and the availability of inventory to support service and sales.
• Marketing Manager (in larger dealerships)
  Handles advertising, promotions, and customer outreach to drive brand visibility and customer engagement.
• Office/Business Manager
  Manages administrative functions, including accounting, payroll, and compliance with financial regulations, ensuring smooth back-office operations.

This structure highlights the critical leadership roles that keep a dealership running efficiently and profitably. Our retained search services are designed to identify exceptional executives who excel in these roles, helping your dealership achieve its strategic goals.